Defective products countermeasures support service - メーカー・企業と製品の一覧

Hair dryer and hair iron complaint and defect support service

We will support the investigation of the causes of wire disconnection in hair dryers and hair irons, as well as improvement measures.

Hair dryers and hair irons have a high power consumption ranging from 1400W to 700W, which poses a risk of fire or smoke in case of malfunction, and there is also a high risk of injury to users. The National Consumer Affairs Center has reported on these dangers. (https://www.kokusen.go.jp/douga/20161208_1_news/n-20161208_1_low.html) The failure modes that can lead to serious accidents include: 1) Fracture of the power cord 2) Fracture of the internal wiring in bendable hair dryers 3) Fracture of the heater or the connection between the heater and the terminal. We will support the clarification of these failure causes and countermeasures. Additionally, we believe we can assist with issues such as the reproducibility of paint colors and cracks in resin.